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Contact APS
If you have a concern, inquiry, or suggestion, we want to help! Please follow the guide below to make sure you get to the correct person or department so your issue can be resolved promptly.
APS has changed customer service platforms, and we expect possible delays and interruptions while we roll out the new platform.
We appreciate your patience during this transition.
Start With Your Student’s School
Many questions or issues involving a specific student can be resolved at the school level. Start by contacting your child’s teacher, school support staff, or the front office.
Contact APS
Who to Contact
Student- or Classroom-Specific Question
Contact:
- Teacher
- Counselor/Psychologist
- Social Worker
If you don’t receive a response, contact:
Principal or Assistant Principal
School-Wide Question or Concern
Contact:
- Assistant Principal
- Director of Counseling
- Athletic Director
- Front Office Staff
If you don’t receive a response, contact:
School Principal
Division-wide Question or Concern
- Contact the Engage with APS community engagement team
- Contact the Superintendent
- Contact the School Board
- Search our Staff Directory
- Call APS at 703-228-8000 (transportation services, registration, extended day, food services, tech support, general questions)
If you don’t receive a response, contact:
Superintendent’s Cabinet